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Contact Information
Feel free to reach out to us through any of the following channels. We're here to help!
Phone
Main: +1 (415) 555-7890
Support: +1 (415) 555-7891
General: hello@creatifstudio.com
Support: support@creatifstudio.com
Careers: jobs@creatifstudio.com
Address
Main Office:
123 Innovation Hub
SoMa District
San Francisco, CA 94107
United States
Business Hours
Monday - Thursday: 9:00 AM - 6:00 PM (PST)
Friday: 9:00 AM - 5:00 PM (PST)
Saturday - Sunday: Closed
(Support available 24/7 for Enterprise clients)
Frequently Asked Questions
Find answers to common questions about working with us.
What is your typical process for new projects?
We follow a proven 6-phase methodology: (1) Discovery – We conduct stakeholder interviews, user research, and technical analysis to define clear objectives. (2) Strategy – We develop a comprehensive roadmap including user personas, information architecture, and technical specifications. (3) Design – Our iterative design process includes wireframing, visual design, and interactive prototyping with regular client feedback. (4) Development – We use agile methodologies with biweekly sprints and demos, ensuring you're always informed of progress. (5) Testing – Our QA process includes automated testing, manual testing, and user acceptance testing to ensure quality. (6) Launch & Support – We provide a detailed handover, training, and optional ongoing maintenance packages.
How long does it take to complete a project?
Timeline varies by project complexity, but here are typical ranges: Landing pages (2-3 weeks), Marketing websites (4-8 weeks), E-commerce platforms (8-16 weeks), Custom web applications (12-24 weeks), and Mobile applications (10-20 weeks). These timelines include all phases from discovery through launch. For enterprises with strict deadlines, we offer accelerated delivery options through our dedicated rapid development team. During our initial consultation, we'll provide a detailed timeline specific to your project scope.
What is your pricing structure?
We offer flexible pricing options tailored to your project needs and budget constraints. For well-defined projects, we provide fixed-price quotes that give you complete cost certainty. For more complex or evolving projects, our time-and-materials approach ensures you only pay for the work delivered. We also offer retainer arrangements for ongoing support and development. Regardless of the model, we provide transparent pricing with no hidden costs and tie our deliverables to clear business outcomes that demonstrate ROI.
Do you provide ongoing support after project completion?
Absolutely! Our relationship doesn't end at launch—it's just beginning. We offer comprehensive maintenance and support packages that include regular updates, performance monitoring, security patches, and feature enhancements. Our support team is available via multiple channels to quickly address any issues, and we provide detailed monthly reports on system performance, user behavior, and recommended optimizations to ensure your digital product continues to deliver maximum value.
Can you work with our existing team?
We excel at collaborative engagements and have extensive experience integrating with in-house teams. Whether you need us to lead the entire project, provide specialized expertise in specific areas, or simply augment your existing capabilities, we'll adapt our approach to complement your team structure. We use industry-standard collaboration tools, maintain clear documentation, and establish transparent communication channels to ensure seamless coordination between our team and yours.